Nursing Assessment Manager- Client Services

Nursing Assessment Manager- Client Services

Location: Casselberry, Florida

Department: Client Services

Reports to: Director of Client Services


Summary of Position Role/Responsibilities

The Nursing Assessment Manager (NAM) will be responsible to complete Clinical Assessments for International Healthcare Professionals at the placement stage of the process and make professional recommendations as to the best clinical placement match for each HCP. The NAM will also be responsible for creating and developing clinical based scenario questions and tools to assess HCP’s fully against US standards and identify any concerns or deficiencies in their skills and experience.  The NAM will finalize the clinical portion of the HCP resume prior to submission to the client and conduct practice interviews to prepare HCP’s for client interview.  The NAM may also attend new client calls and complete clinical unit assessment calls to assist in understanding client needs. 

Essential Functions of the Job

  • Clinically screen and assess international nurses for the Avant Healthcare Program, screenings will be completed by phone, skype or in person 
  • Minimum Requirement 4-6 assessments per day
  • Minimum requirement of 4 practice interviews per day  
  • Assessment will consist of but not be limited to:
    • Overview of professional nursing experience 
    • Specific assessment of skills and experience with the use of review of resume, skills checklists and scenario-based interview questions appropriate to the RN’s specialty 
    • Assessment of the RN in line with baseline requirements to meet US standards
    • Identification of any deficiencies or concerns that would prevent Avant from offering the RN a place on the Avant program or raise concerns about their ability to be successful on assignment with Avant in the USA 
  • Complete clinical assessment of the RN following success in the NCLEX-RN examination and in preparation for Client Services to submit the RN to clients and to ensure the best possible match that will provide a successful assignment outcome 
  • Ensure an Avant formatted resume reflects accurate experience and skills and finalize resume to allow Client Services to submit RN for consideration to clients
  • Build a database of expected clinical skills by: 
    • Country
    • Facility and units 
    • Qualifications
  • Create and develop clinical based scenario questions and tools to comprehensively assess HCP’s against US standards and to effectively identify any concerns or deficiencies in their skills and experience
  • Track and maintain communication with the Client Services team during assessment processes and ensure Avant database (ABMS) is updated to accurately reflect assessments 
  • Track and document specific concerns highlighted during the assessment process by RN, hospital, country, and qualification. Information will be communicated to relevant departments to assist in the overall screening and selection criteria as well as to identify potential skills or information that would need to be added to Avant’s Pre-arrival and CTP programs. 
  • Conduct practice interviews with HCP’s prior to their Avant client interview
  • May be required to conduct preparatory online webinars on various interview guidelines and scenarios 
  • Complete clinical unit assessment calls with clients and attend new client webinars 
  • Additional involvement to provide clinical support to Client Services and other departments as directed and required. 

Marginal Functions of the Job

  • Other duties as assigned

Education, Training and Experience

  • BSN required 
  • 5+ years of current experience as a Registered Nurse in a variety of acute care clinical settings
  • Exceptional written and verbal communication skills

Required Licenses, Certifications and Other Specific Requirements of Law

  • Health Insurance Portability and Accountability Act (HIPAA) certification
  • Valid, clear and unrestrictive Nursing License for the State of Florida 

Other Characteristics of the Position

  • Physical Demands: 
    • Sitting for long periods at a time
    • Regularly required to talk or hear
    • Occasional lifting of office supplies up to 20 lbs.
    • Vision abilities including close vision and ability to adjust focus
    • May be required to travel domestically or internationally up to 10%
  • Mental Demands
    • Must understand and follow a set of clear oral and/or written procedures without deviation
    • Performs repetitive routine tasks
    • Withstand moderate amounts of stress
    • Must adhere to a provided work schedule to meet a set of qualitative production standards
    • Perform tasks that vary little from day to day
    • Implements others’ decisions/procedures with little judgment required
    • Must relay information orally
  • Work Environment
    • This job operates in a professional office environment. This role routinely operates standard office equipment. 

Communication

  • Internal: Daily contact with professional staff members, and contracted field staff.
  • External: Regular contact with vendors. 

Statement of Responsibility for Confidential Data

  • Has access to, and requires daily use of, confidential records 
  • Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information
  • Failure to safeguard confidentiality of records could result in severe embarrassment to Avant Healthcare Professionals, and possibly impart severe damage to the life and well-being of an employee
  • Proprietary Information and Non-Conflict Agreement required

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Avant Healthcare Professionals is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status or any other basis protected by applicable discrimination laws.

Avant Healthcare Professionals is a member of the Jackson Healthcare family of companies.