Client Services Manager

Client Services Manager

Location: Casselberry, FL

Department: Client Services – Placement

Reports to: Account Manager of Client Services

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Do you want to change lives? Are you interested in helping international clinicians achieve their American Dream? If so, join us at Avant!

Avant Healthcare Professionals is the premier recruiting and staffing specialist for internationally educated healthcare professionals. Our comprehensive program guides qualified registered nurses, physical and occupational therapists through each stage of the licensure and immigration process and makes it simple! Avant Healthcare Professionals has grown 40 percent annually since its inception in 2003, and with healthcare and social assistance employment projected to grow by 3.4 million, healthcare staffing is a thriving industry. While experiencing a period of tremendous growth, Avant offers opportunities for leadership roles, ongoing education and comprehensive professional development to all employees.

The Client Services Manager manages the daily aspects of client activities and the placement process; building relationships, acquisition of client orders and the placement of healthcare professionals (HCPs) in with current and newly signed clients. Responsibilities include all activities leading to placement of international nurses in timely, efficient, and effective manner.

Ideal Client Services Manager candidate will:

  • Build and nurture relationships as the primary liaison for clients to obtain job orders and ensure accounts are securing placements of clinicians
  • Demonstrate excellent problem-solving, innovative critical thinking skills, and a sense of urgency in a fast-paced environment
  • Exhibit exceptional communication skills to include: listening, speaking, writing, and inquiring
  • Must be able to work well in a team setting as well as independently
  • Enjoy applying metrics and KPIs in your day to day
  • Coach and support team members to help them meet departmental goals
  • Have 2-3 years of robust Client Management experience
  • Be a professional team player with a confident and positive attitude
  • Possess attention to detail skills and ability to analyze data
  • Be passionate about making a difference in people’s lives
  • Bachelor’s degree required or  2-3 years equivalent applicable work experience

What we offer:

  • Food Truck Tuesdays
  • Medical/Dental/Vision
  • 15 Days PTO + 9 Paid Holidays + Separate Charitable PTO days
  • Gym Membership
  • 401K With Company Match
  • Life & Disability Insurance
  • Pet Insurance
  • Fun and Fitness Center
  • Yoga Classes
  • Salary + Bonus potential

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Avant Healthcare Professionals is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status or any other basis protected by applicable discrimination laws.

Avant Healthcare Professionals is a member of the Jackson Healthcare family of companies.