Clinical Administrator

Clinical Administrator

Location: Casselberry, Florida

Department: Clinical Education

Reports to: Director of CTP


Purpose

The Clinical Administrator facilitates daily departmental activities by providing operational and administrative support to all clinical functions and helping organize, coordinate and carry out departmental projects, events and procedures. This role is directly responsible for maintaining all Process Improvement objectives for the clinical team and should be highly organized, detail oriented and most importantly personable and approachable.

Essential Functions of the Job

  • Provides clerical support and maintains inventory of supplies and materials for skills labs, Clinical Transitions Program (CTP) and off-site shadowing: ordering, receiving and associated expense accounting 
  • Provides exceptional customer support to HCP’s by assisting with technical issues with internal programs and systems 
  • Assigns online trainings to all HCP’s and monitors completion 
  • Maintains equipment and reports and troubleshoots any problems in a timely manner to avoid program disruptions
  • Collaborates with other departments at Avant as necessary (Client Services, Licensure, Cultural Transitions, etc.) 
  • Provides general clerical support to the clinical team, including but not limited to: Director, Mangers, Instructors
  • Maintains accurate information in all internal databases 
  • Coordinates schedules for weekly CTP activities and identifies appropriate staffing to conduct such programs
  • Provides updates to CTP-Nursing Manager for weekly Pending/Placed Meeting and follow up on action items as needed
  • Organizes transportation for Healthcare Professions when needed to attend an offsite activity and provides them with up to date schedules throughout the CTP process
  • In coordination with CTP-Nursing Manager and Clinical Administrator, determines schedule for HCPs to shadow at CFRH and attend off-site specialty certification classes (ACLS/BLS & PALS, TNCC, NRP, etc.)
  • Enrolls HCP in online modules
  • Provides coverage during planned and unplanned absences as required 
  • Assists with the preparation of team and multi-departmental meetings, attend when needed and follow up on identified/assigned tasks in a timely manner
  • Ensures timely payment of invoices for CTP consultants and enters all expenses into Avant’s internal system with appropriate documentation

Marginal Functions of the Job

  • (5%)- Other duties as assigned

Normal Work Schedule

  • This is a full-time position, and core hours of work and days are Monday through Friday 8:00 AM to 5:00 PM. 

Education, Training and Experience

  • Minimum of a high school degree required; Associate degree preferred
  • Minimum of 2 years of related experience 
  • Strong ability in using MS Office (Excel, PowerPoint, Work, Outlook) and Adobe 
  • Intermediate competency with electronic database management
  • Must have knowledge of office administrative procedures, and knowledge of use and operation of standard office equipment 

Required Licenses, Certifications and Other Specific Requirements of Law

  • Health Insurance Portability and Accountability Act (HIPAA) certification

Other Characteristics of the Position

  • Physical Demands: 
    • Sitting for long periods at a time
    • Regularly required to talk or hear
    • Occasional lifting of office supplies up to 20 lbs.
    • Vision abilities including close vision and ability to adjust focus
  • Mental Demands:
    • Must understand and follow a set of clear oral and/or written procedures without deviation
    • Performs repetitive routine tasks
    • Withstand moderate amounts of stress
    • Must adhere to a provided work schedule to meet a set of qualitative production standards
    • Perform tasks that vary little from day to day
    • Implements others’ decisions/procedures with little judgment required
    • Must relay information orally
  • Work Environment:
    • This job operates in a professional office environment. This role routinely operates standard office equipment. 

Communication

  • Internal: Daily contact with professional staff members, and contracted field staff.
  • External: Regular contact with vendors. 

Statement of Responsibility for Confidential Data

  • Has access to, and requires daily use of, confidential records 
  • Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information
  • Proprietary Information and Non-Conflict Agreement require

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Avant Healthcare Professionals is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status or any other basis protected by applicable discrimination laws.

Avant Healthcare Professionals is a member of the Jackson Healthcare family of companies.