Clinical Development Manager

Clinical Development Manager

Location: Casselberry, FL

Department: Clinical Operations

Reports to: Vice President of Clinical Operations

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Summary of Position Role/Responsibilities

The Clinical Development Manger provides educational support to those Health Care Professionals (HCPs) in the Clinical Transitions Program (CTP), CARE & or on assignment who have been identified with educational/patient safety concerns. The Clinical Development Manager also coordinates nursing efforts to ensure that effective patient care is being provided and that quality standards are met by our At-Risk HCPs. This role serves to support & be able to transition between Clinical Education & Clinical Nurse Manager Team, when HCP needs, or concerns are identified.

Essential Functions of The Job

  • Provide didactic and hands on training for healthcare professionals in the CTP program
  • Partner with Clinical Nurse Educators and assist with the creation of Coaching Plans for HCPs in the CTP Program by using SMART goals
  • Partner with Clinical Nurse Educators and Clinical Nurse Managers to provide timely follow up and feedback on the HCP with a Coaching Plan to ensure outlined goals are being met or until Coaching Plan is closed
  • Develop the CARE program content and schedules and communicate with all the clinical team on needs and availability to provide clinical training to HCPs
  • Participate in CARE program huddle discussions with Clinical Leadership Team to determine duration of CARE length based on client concerns
  • Direct and participate in HCP assessment activities in CARE program to determine individual requirements and overall program needs
  • Coordinate & conduct CARE return assessments to determine goals and objectives for CARE program
  • Perform weekly evaluations for the HCPs in CARE program to determine if goals are being met, and asses if additional training is needed
  • Develop the HCP capabilities to their fullest extent through effective feedback and coaching while in CARE
  • Partner with Clinical Nurse Managers to develop detailed Performance Management Plans (PMP) for HCPs on assignment, including SMART goals that focus on developing the HCPs work performance and critical reasoning
  • Communicate with Clinical Nurse Managers who have an HCP on a coaching plan or PMP due to having nursing skill deficit to re-evaluate needs for Plan.
  • Collaborate with Nurse Managers when an HCP has a discovered knowledge deficit to determine best course of action to remediate & educate.
  • Provide remote resources such as Case Studies, Learn Upon Modules, Role Playing or vSim to engage the HCP in active learning to further enhance clinical skills & reasoning, by utilizing Evidence Based Practices
  • Serve as a resource person, to clinical educators, clinical nurse managers, HCPs, and Avant’s business clients, in the provision of HCP Performance Management Plans
  • Provide oversight to the daily operations of the program
  • Assess HCPs for safe and effective nursing practice in general and specialty nursing areas
  • Plan and coordinate staffing needs to meet current and future training demands
  • Evaluate, coach, and remediate HCPs as needed
  • Evaluate, refine, and develop core and specialty curriculums in line with a theoretical model
  • Assess clinical outcomes resulting from the CARE program and adjust curriculum to optimize outcomes

Marginal Functions of The Job

  • Other duties as assigned

Normal Work Schedule

This is a full-time position, and core hours of work and days are Monday through Friday 8:00 AM to 5:00 PM. This employee may work more than 40 hours weekly to fulfill the duties of the position.

Education, Training, And Experience

  • BSN required; Master's Degree in Nursing, Nursing Education, or Healthcare preferred
  • Minimum of 5 years clinical nursing experience required
  • Proven ability to lead and direct employees as well as develop workflow process to generate results
  • Proven ability to collaborate and work in a team environment
  • Proven ability to work through complex problems and influence outcomes where there is no direct line authority

Required Licenses, Certifications, and Other Specific Requirements of Law

  • Health Insurance Portability and Accountability Act (HIPAA) certification
  • Active, unrestricted Registered Nurse License

Other Characteristics of The Position

Physical Demands:

  • Sitting for long periods at a time
  • Regularly required to talk or listen
  • Occasional lifting of office supplies up to 20 lbs.
  • Vision abilities including close vision and ability to adjust focus
  • Must have the ability to travel throughout the United States by plane and car

Mental Demands:

  • Works with little need for guidance or reliance on oral or written instructions
  • Is free to plan work assignments and schedule to meet long-term goals and objectives
  • Performs a wide range of tasks as dictated by variable demands and changing conditions
  • Performs a wide range of complex tasks
  • Must independently manage a large group performing varied tasks
  • Persuade or explain complex issues in person or by phone
  • Ability to withstand moderate amounts of stress

Work Environment:

  • This job operates in a professional office environment. This role routinely operates standard office equipment along with clinical patient care equipment

Statement of Responsibility for Confidential Data

  • Has access to, and requires daily use of, confidential records
  • Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information
  • Proprietary Information and Non-Conflict Agreement required

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Avant Healthcare Professionals is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status or any other basis protected by applicable discrimination laws.

Avant Healthcare Professionals is a member of the Jackson Healthcare family of companies.