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Placement Licensure Specialist I

Placement Licensure Specialist I

Location: Maitland, FL

Department: Placement Licensure

Reports to: Placement Licensure Manager

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Do you want to change lives? Are you interested in helping international healthcare professionals achieve their American Dream? If so, join us at Avant!

Avant Healthcare Professionals is the premier recruiting and staffing specialist for internationally educated healthcare professionals and we have been named to the Inc. 5000 List of America's Fastest-Growing Private Companies for 7+ years. Our comprehensive program guides qualified registered nurses, physical and occupational therapists through each stage of the licensure and immigration process and makes it simple! Avant Healthcare Professionals has grown 40 percent annually since its inception in 2003, and with healthcare and social assistance employment projected to grow by 3.4 million, healthcare staffing is a thriving industry. While experiencing a period of tremendous growth, Avant offers tremendous opportunities for eager professionals looking for an opportunity to build their career.

Summary of Position Role/Responsibilities

The Placement Licensure Specialist I is responsible for efficiently processing routine applications related to licensing of Healthcare Professionals (HCPs) in preparation for their arrival to work within a facility in the United States. This role will be responsible for handling less complex HCPs with already established processes in place for assigned Boards. In addition, be responsible to ensure there are minimal delayed start dates due to licensure related issues. The Placement Licensure Specialist I will also be responsible for assisting the Placement Specialist II and III as directed while supporting the team with administrative duties, ensuring all task are completed for the placement licensure process and for all active HCPs on assignment.

Essential Functions of the Job

  • Process routine state board applications and requirements including but not limited to fingerprint cards, licenses, employment verifications, and credentialing for assigned HCPs
  • Confirm licensure requirements are completed within timeframes for anticipated client start date
  • Track applications and third-party documents for US State Licensure Boards to ensure all HCPs requirements are received within required timeframes; notify Placement Licensure Manager of any potential issues or delays 
  • Maintain regular communication with US State Boards for updates to HCP licensure status as well as requirements and process changes from the Board and communicate any changes to the Manager and team
  • Provide regular status updates for HCPs on their application process, request items as needed and keep them informed of Board processes and timeframes
  • Assist Placement Licensure Specialist II and III with processing requirements for licensure as needed which may include ordering credentialing documents, processing fingerprint, and any other requirements under direction
  • Confirm all licenses are updated and uploaded into Avant’s database prior to facility start dates, to ensure these licenses remain active and updated in accordance with Joint Commission guidelines until HCP has completed the program
  • Assist Placement Licensure Administrative Assistant as needed for license renewals, licensure email inbox maintenance, NURSYS eNotify set up, annual verification of licenses, and onsite fingerprinting
  • Coordinate payment through internal systems for all licensure related costs and ensure any receipts and records of payment are put in the system to meet month end accounting deadlines
  • Prepare international and domestic packages for shipping of documents to and from HCPs as well as other third-party agencies and ensure tracking records are accurate
  • Confirm Standard Operating Procedures (SOPs) remain current, make any required changes under the direction of Placement Licensure Specialist II, III or Placement Licensure Manager 
  • Ensure all documents are properly uploaded and database is accurately maintained
  • Assist team in any required research with support of the Placement Licensure Specialist II, III, or manager
  • Attend and participate in meetings with team and/or management to discuss escalated issues and potential resolutions, as well as submit routine reports
  • Communicate relevant required updated information to other departments to ensure a smooth transition for HCPs
  • Provide administrative support to the Placement Licensure team as needed, ensuring all licensure and credentialing timelines are met

Marginal Functions of the Job

  • Other duties as assigned

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.

Education, Training, and Experience

  • High School diploma or equivalent required; Associate Degree preferred; or equivalent combination of education and experience will be considered
  • Minimum of 1- 2 years in credentialing, application processing, and/or licensure related experience and/or training
  • Prior experience working with state licensing boards preferred
  • Ability to collaborate and work in a team environment
  • Exceptional communication (written and verbal) and collaboration skills
  • Proficient with Microsoft Office products, Adobe, and electronic database management

Required Licenses, Certifications, and Other Specific Requirements of Law

  • Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain

Other Characteristics of the Position

Physical Demands:

  • Sitting for long periods at a time
  • Regularly required to talk or hear
  • Occasional lifting of office supplies up to 20 lbs.
  • Vision abilities including close vision and ability to adjust focus

Mental Demands:

  • Must understand and follow a set of clear oral and/or written procedures without deviation
  • Performs repetitive routine tasks
  • Withstand moderate amounts of stress
  • Must adhere to a provided work schedule to meet a set of qualitative production standards
  • Perform tasks that vary little from day to day
  • Implements others’ decisions/procedures with little judgment required
  • Must relay information orally

Work Environment:

  • This job operates in a professional office environment.
  • This role routinely operates standard office equipment.

Statement of Responsibility for Confidential Data

  • Has access to, and requires daily use of, confidential records.
  • Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.
  • Proprietary Information and Non-Conflict Agreement required.

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Avant Healthcare Professionals is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status or any other basis protected by applicable discrimination laws.

Avant Healthcare Professionals is a member of the Jackson Healthcare family of companies.