Transportation Coordinator

Do you want to change lives? Are you interested in helping international healthcare professionals achieve their American Dream? If so, join us at Avant!

Avant Healthcare Professionals is the premier recruiting and staffing specialist for internationally educated healthcare professionals and we have been named to the Inc. 5000 List of America's Fastest-Growing Private Companies for 7+ years. Our comprehensive program guides qualified registered nurses, physical and occupational therapists through each stage of the licensure and immigration process and makes it simple! Avant Healthcare Professionals has grown 40 percent annually since its inception in 2003, and with healthcare and social assistance employment projected to grow by 3.4 million, healthcare staffing is a thriving industry. While experiencing a period of tremendous growth, Avant offers tremendous opportunities for eager professionals looking for an opportunity to build their career.

Summary of Position Role/Responsibilities

The Transportation Coordinator is responsible for overseeing transportation logistics for healthcare professionals (HCPs) in the Avant Transitions Program. This involves coordinating with external vendors and utilizing company vehicles to safely transport and accompany international HCPs to different locations across Florida for work-related appointments. By handling logistics and addressing any unforeseen challenges, the Transportation Coordinator ensures smooth operations within the team's transportation requirements. This role extends beyond regular business hours and may involve a flexible schedule based on business demands.

Essential Functions of the Job

• Be a champion for Avant Healthcare Professionals goals, our people, and our mission, exemplifying our values.
• Ability to build and foster positive working relationships.
• Operate internal database systems and assist in maintaining confidential and employment-related data; develop data reports and metrics on Avant’s United States Transitions Program (ATP)
• Maintain accurate personnel-related data in both paper and internal databases to ensure confidentiality.
• Coordinate the transportation schedules and connect with various vendors including Uber Business, Avalon, and Mozio.
• Provide support for transportation runs by driving the Avant vehicles as required, including SS Appointments, Custom Border Patrol (CBP) Office Appointments, and any other necessary transport needs.
• Manage the vehicle fleet ensuring cleanliness, maintenance, and obtaining necessary permits and licenses.
• Utilize the TransCal Application for processing all service requests directly.
• Efficiently resolve transportation-related issues and challenges.
• Collaborate with colleagues to coordinate transportation requirements.
• Monitor transportation costs and recommend adjustments to minimize expenses.
• Keep track of healthcare professionals (HCPs) arriving without country driver's licenses.
• Perform office clerical duties to support Cultural Transitions Transportation functions, including maintaining accurate records, documentation, and expensify reporting.
• Develop Resource Guides for Transitions Trips.
• Create and update Market Analysis (MAP) and Client Resource Profiles (CRP) as needed.

Marginal Functions of the Job

• Other duties as assigned.

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.

Education, Training, and Experience

• High School Diploma or equivalent required, or equivalent combination of education and experience
• Minimum of 2 years of experience transporting passengers, customer service, and/or related experience
• Experience working with people from other cultures and diverse backgrounds.
• Knowledge of transportation laws, regulations, and best practices.
• Strong organizational and communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Ability to focus on safety while operating a vehicle with multiple passengers.
• Basic proficiency with Microsoft Office products, Adobe, and electronic database management
• Excellent interpersonal, verbal, and written communication sills

Required Licenses, Certifications, and Other Specific Requirements of Law

• Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain.
• Must have a valid Florida Driver’s License and satisfactory driving record.

Other Characteristics of the Position

Physical Demands:

• Sitting for long periods at a time
• Regularly required to talk or hear
• Occasional lifting of office supplies up to 20 lbs.
• Vision abilities including close vision and ability to adjust focus

Mental Demands:

• Must understand and follow a set of clear oral and/or written procedures without deviation
• Performs repetitive routine tasks
• Withstand moderate amounts of stress
• Must adhere to a provided work schedule to meet a set of qualitative production standards
• Perform tasks that vary little from day to day
• Implements others’ decisions/procedures with little judgment required
• Must relay information orally

Work Environment:

• This job operates in a professional office environment.
• This role routinely operates standard office equipment.
• Minimal travel required.

Statement of Responsibility for Confidential Data

• Has access to, and requires daily use of, confidential records.
• Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.
• Proprietary Information and Non-Conflict Agreement required.